Support

Questions, problems or ideas? Write to support@rollutine.com. Every message is read.

Common questions

How do I restore my purchase on a new device?
Purchases belong to your Apple ID. Sign in with the same Apple ID, open Rollutine and tap Restore Purchases on the Pro screen.

The cues don't appear.
Allow notifications for Rollutine in Settings → Notifications → Rollutine, and check whether a Focus is on. Cues come only while a task's clock is running, not while it's paused.

The cues have no sound.
Cues follow Silent mode, like other notifications. Switch it off, or check the sound settings for Rollutine in Settings → Notifications.

I don't see the Live Activity.
Check that Live Activities are on in Settings → Rollutine.

How do I move my routines to a new iPhone?
Your data is stored on the device and moves with an iPhone backup (iCloud or a computer) when you set up the new one. Sync between devices is planned.

How do I get a refund?
Refunds are handled by Apple at reportaproblem.apple.com.